The guiding principles of the Brazilian National Cancer
Institute are:
1. Fully client satisfaction - to strive for excellence
by providing cancer services to fully meet the demands of the internal
and external public.
2. Participative management - to develop a clear understanding of participation
and responsibility for the tasks and day-to-day operations among our
staff members within the Institute through effective information dissemination.
3. Human resources development - to put valuation on our human resources
encouraging their enhancement and their fully satisfaction.
4. Stability on the objectives - to repete and reinforce the institutional
goals that guide us in an ever-changing environment, regarding actions
that converge to the same point and the alignement of ideas.
5. Continuous search for excellence - to implement an understanding
of ever-changing mentality committed to continuous training.
6. Operations management - to apply PDCA: to plan, to do, to check and
to act.
7. Responsibilities delegation - to devolve responsibilities and authority
to appropriate decisionmakers.
8. Information dissemination - to provide and keep information channels
meeting targets as agility, selectivity and integrity, to ensure transparency
of our organization.
9. Garantee of high quality - to plan and develop sistematically actions,
in order to achieve patients'and their loved ones'confidence to our
services.
10. Search for excellence - to incorporate the principle of excellence,
in such a way that our targetted performance patterns shall be with
no error.